Terms and Conditions for VIII Ball
Effective Date: 11/10/2023
1. Acceptance of Terms
1.1 By using the VIII Ball website (the "Site") and associated applications (the "Apps"), you agree to comply with these terms and conditions. This agreement includes references to our privacy policy, return policies, and any other related documents.
1.2 The following terms and conditions shall apply exclusively to the business relationship between VIII Ball and the purchaser, who will be referred to as “customer”, of the Vendor’s products, goods and services, referred to as “Products” or “Goods”.
1.3 For the purpose of these terms, "Content" refers to all the text, images, graphics, software, source code, Apps, specifications, audio files, videos, articles, trademarks, logos, and other information made available through our Site.
1.4 For the purpose of these terms, a “Consumer” is any individual who makes a purchase for personal or non-commercial purposes, and not as part of their professional or business activities.
2. Contact and Service Details
If a User has questions, concerns, or requests related to the Terms and Conditions, please contact us at support@viiiball.store.
3. Intellectual Property
3.1 Ownership of Materials – All content and elements on the Site, including the selection and arrangement of these materials, are the exclusive property of VIII Ball, its licensors, or other providers of this content. This includes, but is not limited to, works of authorship (e.g., trailers, images, sounds, etc.), trademarks, trade dress, features, functionality, and other forms of intellectual property. Product information, product descriptions, reviews, comments, messages, communications, feed back, and other information, data, and materials (including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, software programs, music clips or downloads, video clips, and written materials) are collectively referred to as "Content”.
3.2 Use of Content – All Content made available on or through the Site are licensed (not sold) to end-users, subject to compliance with these Terms. A User may access, view, download, and print Content owned by VIII Ball for personal, non-commercial use only. Other third-party content use rights are held by the respective rights holders. Customers may not reproduce, or distribute any third-party content without the express consent from the third-party rights holder.
4. Purchases and Payments
4.1 Payment Terms – Payments should be made without any discounts, reductions, or other rebates unless specifically agreed upon otherwise. All prices and fees are in the currency specified on the Site and App, and are subject to change without notice.
4.2 Payment Service Providers – When using financial institutions and other payment service providers, Customers must note that their terms and conditions and data protection policies also apply to the Customer’s payments. It’s essential to adhere to these regulations and guidelines during the payment process. The availability of payment methods and the payment process itself aybe subject to agreements between you and your financial institution or payment service provider. This may include spending limits, location-based payment options, verification procedures, and more.
4.3 Customer Responsibilities – Customers must ensure successful payment using the chosen payment method meets the necessary conditions. This includes maintaining sufficient funds in the Customer’s bank and payment accounts, adhering to registration and authorization requirements from payment services, and confirming transactions. When a purchase is made on the Site, the Customer agrees to provide accurate and complete payment information.
4.4 Payment Restrictions – The Vendor reserves the right to offer specific payment methods only for order within certain order volumes. If such restrictions apply, the Vendor will notify the Customer of these limitations before the order can be fulfilled. Please note that a Customer’s right as a Consumer to use a free, common to use a free, common, and reasonable means of payment will not be restricted.
5. Shipping and Returns Policy
5.1 Local Duties and Taxes - The Customer is responsible for local duties, taxes, and advancement fees at delivery in countries where applicable.
5.2 Shipping Charges - The delivery and shipping charges incurred in addition to the sales price will be notified or linked to the Customer in the order description before the order is completed.
5.3 Package Tracking – The Vendor will provide package tracking services to the Consumer to assist in monitoring the status and location of Orders. The Consumer will receive tracking details once the Order is dispatched.
5.4 Shipping Restrictions – The Vendor reserves the right to have specific geographic limitations for shipping and may update shipping policies to reflect the change.
5.5 Delivery Issues and Delays – In case of a lost package or significant delivery delays, please contact customer support at support@viiiball.store.
5.6 Order Cancellation – To Cancel an order, please contact customer support.
5.7 Returns process – Customers may contact customer support for assistance in initiating a return. The Customer must ensure that all required information and documentation are provided for a smooth return process.
5.8 Return Eligibility – Items must meet specific criteria to be eligible for returns, including product condition, time frame, and the presence of original tags and packaging.
5.9 Refund or Exchange Policy – The refund process is designed to be efficient. Please review our refund policy for more details. If the Consumer prefers an exchange, they may contact customer support to initiate an exchange based on the Consumer’s needs.
5.10 Return Shipping Costs – Depending on the situation, return shipping costs may be borne by the Consumer. Please check our return policy for further details. Certain exceptions may apply to the cost responsibility.
5.11 Customer Support Contact – If the User has any further questions or requires assistance as a Consumer related to shipping, returns, or other inquires, the User may contact our customer support team at support@viiiball.store.
6. User Conduct
Users must agree not to engage in any activity that may interfere with the proper operation of the Site, including hacking, spamming, or other disruptive activities.
7. External Links and Third-Party Content.
7.1 External Links – The Site may contain links to third-party websites or content. The Vendor is not responsible for, and cannot guarantee, the performance and goods and services provided by third parties, including our licensors, suppliers, business partners, or other third parties whose content is linked on the Site.
7.2 Accuracy of information – It is important to note that product packaging and materials may contain more or different information than what is presented on the Site. This may include variations in product descriptions, country of origin, sizes, and other product-related information.
7.3 Product Information – For the most accurate and reliable product information, the Vendor recommends reading the labels, warnings, directions, and any other provided information that comes with the product before using it. If the Consumer requires additional details about a product, please contact customer support.
7.4 Third-Party Websites – If a User chooses to visit third-party websites linked from the Site, please review and understand their terms and conditions, privacy policies, and any other relevant policies. These external websites are governed by their own rules and regulations, which may differ from the Vendor’s.
8. Disclaimers and Limitation of Liability
The Site and its content are provided on an "as-is" basis, and we make no warranties or representations about the accuracy or reliability of the content. We are not responsible for any direct, indirect, or consequential damages resulting from the use or inability to use the Site.
9. Privacy Policy
A User’s use of the Site is subject to the Vendor’s Privacy Policy. By using the Site, the User consents to the collection and use of your personal information in accordance with our Privacy Policy.
10. Changes to the Terms and Conditions
The vendor reserves the right to update and modify these Terms and Conditions at any time. Users will be notified of any significant changes. Continued use of the Site constitutes acceptance of the modified terms.
VIII Ball
521 Stadium Pl South,
Seattle, Washington, 98104
support@viiiball.store